The Grievance Redressal Cell (GRC) of Christ College, Vizhinjam is constituted
to address and resolve the genuine grievances and complaints of students, faculty, and
non-teaching staff in a fair, transparent, and time-bound manner. The Cell aims to
promote and maintain a harmonious educational environment within the campus by
ensuring justice and mutual respect.

The GRC functions in accordance with the UGC (Grievance Redressal)
Regulations, 2012 and acts as a support mechanism to improve institutional
functioning by responding to concerns related to academics, administration, and
personal matters.

Definition :

A grievance means any complaint made by a student about unfair treatment, problems,
or violations by the college/institution.

It can include issues like :

1. Admission done unfairly or against the rules.
2. Irregularities or refusal of admission despite eligibility.
3. False or misleading information in the prospectus.
4. Withholding certificates or documents to force fee payment.
5. Charging extra money beyond the approved fees.
6. Ignoring reservation rules in admissions.
7. Delay or non-payment of scholarships or financial aid.
8. Delay in exams or results beyond the academic schedule.
9. Lack of promised facilities or amenities.10. Unfair or non-transparent evaluation of students.
11. Delay or refusal to refund fees when a student withdraws on time.
12. Discrimination based on caste, religion, gender, disability, etc.
13. Poor quality of education not matching promises or standards.
14. Harassment or victimization of students.
15. Any action against university or government rules/guidelines.